ibex. agent: Streamlined Connectivity for Ibex Employees
ibex. agent is a dedicated mobile application tailored for Ibex's active agents, offering seamless connectivity on the go. This free app empowers employees with easy access to essential features, enabling them to manage schedules, view payslips, and request callouts conveniently. Moreover, users can stay informed about upcoming holidays, monitor Quartz summaries, and track punches effortlessly.
The app goes beyond basic functionalities by providing access to scorecard KPIs, regional job postings, and crucial notifications from both business and Quartz/BPO applications. Notably, employees can swiftly report IT-related issues through the in-app support ticket system. It's crucial to highlight that ibex. agent is exclusively designed for active Ibex agents and is incompatible with jailbroken or rooted devices. Furthermore, its usage is voluntary and not a condition of employment, emphasizing user discretion.