Free Messaging and communication app
Cisco Jabber is a free communication software designed to allow businesses to increase collaboration. The program is built around messaging and online presence allowing teams to work together seamlessly. The app’s integration system is fantastic on paper, but does it stack up in practice?
Features
Cisco Jabber offers instant messaging, voice messaging, and video calling. The software also allows for conference calls with its other communication app, WebEx, to allow seamless meetings. Cisco Jabber is extremely simple for this reason, making it easy to use and understand.
Despite being designed for business, the app can connect to anyone else who has Cisco Jabber. This makes the software is accessible to anyone who wishes to use it.
Drawbacks
Cisco Jabber is poorly maintained and has countless bugs and errors that plague a large number of users. Many users report that their messages don't load properly or are deleted. Others reported that the WebEx system doesn't function properly.
Competition
There are many communication software options. The largest competitors of Cisco Jabber are Microsoft Teams and Zoom. These two offer communications and meetings in ways that make the process easier for its users.
Microsoft Teams possesses a high level of sophistication and ease of access without oversimplifying features. The service is free to use for organizations of up to 300 members and offers an array of similar features to Cisco Jabber at a higher quality. The premium version of the service allows for scheduled meetings, video meetings, and meeting recording along with unlimited data storage.
Zoom is a newcomer in the communications market. The software is being used by businesses and schools during the pandemic to provide for the needs of many individuals through meetings and calls. There is a free version with unlimited calls with a time limit of under an hour each. The premium version has membership levels depending on the intended use, with the business tier letting you brand Zoom meetings with vanity URLs and company branding. It also offers transcripts of Zoom meetings recorded in the cloud, as well as dedicated customer support.
Our take
Cisco Jabber is communication and messaging software designed to offer an integrated experience for businesses. However, the software is unstable, prone to crashes, lags, and overall feels unfinished compared to the competition.
Should you download it?
No, Cisco Jabber is outclassed by the competition.
