Dynamics 365 Remote Assist: Collaborate and Solve Problems Remotely
Microsoft Dynamics 365 Remote Assist is a powerful tool designed to facilitate remote collaboration for technicians. By leveraging Microsoft Teams or Dynamics 365 Remote Assist, technicians can efficiently work together without the need for physical presence, reducing travel costs and time. The software's standout feature lies in its capability to add mixed reality annotations, enabling precise instructions within a contextual environment. This enhances communication and problem-solving efficacy significantly.
One of the key functionalities of Dynamics 365 Remote Assist is its ability to capture and visualize images and videos of an organization's assets. These visual records are conveniently stored in Common Data Service, ensuring easy access for future reference. Technicians can also annotate 2D image captures during calls, further improving their ability to provide accurate guidance.
