Less time explaining, more time doing
Have you ever been in a situation where a friend or family member calls you with questions about their computer? Let's say your mother just got a desktop computer and she has no idea how to access the internet, add bookmarks, download pictures, or other tasks of that kind. You could call her and walk her through everything like you have a thousand times before, but she doesn't even know the names of basic functions or actions, like 'internet browser', 'tool bar', or even 'address bar'. Explaining to someone how to do anything over the phone is difficult because you aren't there and can't physically see it. TeamViewer is a software program that can help you! With this software, you can use your computer or other compatible devices to remotely connect to someone else's and control that device like you would if you were there. If it seems amazing, that's because it is!
Simple remote desktop access via your desktop or mobile device
TeamViewer is software that will allow you to access someone else's computer from wherever you are.
Once you are connected, you can essentially do anything on the other user's computer that they can do. View files and pictures, play games, download content and make other changes - total control is in the palm of your hand, or rather, on your screen.
Setup is simple. On the TeamViewer website, you can choose from a few different versions of the software. If for a single user you'd download the Business license, Premium grants a few people access for one session at a time, and Corporate allows teams to use the software with up to three sessions in use at a time. If you're not sure which one you'd like and want to see how the software works first, you can download a version for personal use for a trial run.
Once you've downloaded the software, select how you're going to use it in the pop-up window, and the installation will begin. When it is finished, a really handy tutorial page will open in your browser. The guide goes over how to set up the software, gives you tips on how to navigate the interface, and provides usual manuals on TeamViewer for meetings, the management console, how to use the ITbrain management platform and more.
We've finally made it to the main area of the software. Here, be able to do all of the controlling of other desktops, or allow others to access yours. On the left side of the interface you'll see the different functions available to you. The Remote Control tab is where you'll go when you want to be the one granted access to another single computer. Your ID is specific to your device, and right under that you'll see a password. This information is not static - it will change for every session that you start for your safety. To the right of that you'll see "Remote Control Computer", which is where you'll enter the ID of the desktop that you're trying to access. Before entering that ID, choose what type of activity that you'll be doing - whether you just want to be able to click around and view the other computer and what is on it, or if you want to be able to transfer different types of files during the session. Once you enter your partner's ID, another window will appear asking for their password. This is a great function to have, and guarantees that users can't just access other computers whenever they'd like without permission. At this point, your TeamViewer window will reflect what is shown on the partner computer's desktop and you can control and view pretty much everything.
Where can you run this program?
This program is available for a number of devices, including computers running Windows, Mac, and Linux OS, and iOS, Android, and Windows mobile devices.
Is there a better alternative?
There are a few different options that you have for alternatives out there, depending on what you're looking for. If you'd like to have software available to a team of people, we would recommend Goverlan Reach. The software is secure, with encrypted channels for all involved devices, and it offers a lot of the same features as TeamViewer. The main difference is that the interface might be a little confusing to those who aren't familiar with remote sharing software. This software is more targeted toward professionals and technicians in the IT field who need a program to help them repair another user's computer software remotely.
We think that TeamViewer is an asset to a wide variety of different users. With all of the different versions available, you can use it for personal use (like helping your mom), or conducting meetings and displaying projects and other things remotely to a few computers or mobile devices at once, so everybody is on the same page.
Should you download it?
Yes. It's everything that you need, and so simple to install and use. A sleek design and dark mode help with extended use that will be easy on your eyes. It's great for even lower end pcs, with installation time only lasting about two minutes. If you’re nervous about accidentally clicking the wrong thing and connecting to a stranger on the internet, the complete guide that opens after installation is a real life saver. It is extremely detailed and will most likely answer any of the questions that you have about settings, how to run meetings using the software, and other things that the not-so-tech-savvy might have concerns about. If you want to work from home or you forgot to grab a file from your work computer, you can access that desktop and send it to yourself. Even better, you can access printers from the connected PC and print them somewhere else. These are just a few functions of the software, and more awesome features are added frequently to truly make using TeamViewer a unique and user-friendly experience.
- Secure and encrypted connections
- User-friendly features and interface
- Supports lower-end computers with less bandwidth
- Not free for commercial use
- Both connected devices require internet connection
- Occasional lag during use