Practis: Customer Interaction Training System Review
Practis, developed by Mantra Systems Inc, is a cutting-edge customer interaction training system designed for iPhone users. This innovative mobile app focuses on enhancing teams' communication skills to effectively convey key company messages to customers. Through automated interactive audio-visual roleplay, Practis helps teams access, internalize, retain, and articulate best practice responses to common objections encountered in sales or customer service interactions. With its web-based admin portal serving as a centralized repository of best practice responses, Practis ensures consistent communication across teams, enabling businesses to distribute messaging efficiently.
Practis equips teams with the necessary knowledge and skills to represent the company effectively in the marketplace. By offering end-user learning opportunities, the app empowers teams to master product positioning, value articulation, and brand representation. This comprehensive customer interaction training solution caters to businesses of all sizes and types, enhancing their ability to deliver exceptional customer experiences.
