Manage your Sri Lankan Airtel account with My Airtel App
"My Airtel" is a free finance app developed by Bharti Airtel Lanka, catering specifically to Sri Lankans. This app offers essential telecommunication services, including prepaid balance checks and bill payments. With a user-friendly interface, users can easily access services like new mobile data plans and packs, along with monitoring their data usage. However, for users in Africa, it's recommended to use "My Airtel Africa" instead.
Airtel users can recharge their phone numbers through various methods such as using current balance, credit/debit cards, or recharge cards within the app. Value-Added Services (VAS), including entertainment options, can be accessed, and users have the flexibility to deactivate less-used services. Additionally, features like enabling roaming, IDD for international calls, SMS scheduling, personalized offers, and locating nearby service points are available. Customer service is easily accessible, although some users face registration issues, especially those from other Airtel-supported countries, and note that the app's performance can be sluggish.